Know Your Customer (KYC) Policy

TruvancePay requires merchants to complete identity verification to maintain a secure payment environment.

Merchant Verification

Merchants must provide documentation to verify their identity and business legitimacy.

Required Documents

Merchants may be required to submit:

• government-issued identification
• business registration documents
• bank account details
• authorized representative information

Verification Process

Documents submitted during onboarding are reviewed to confirm authenticity and compliance.

Ongoing Compliance

Merchants must ensure their information remains accurate and up to date.

Failure to comply may result in service restrictions.

For inquiries:
TruvancePay Technologies
2nd Floor, 241/362, Rajpur Road,
Kishanpur, Dehradun – 248001,
Uttarakhand, India

Email: support@truvancepay.com